Your privacy is important for i-Centrum. Our Privacy Statement outlines your rights to privacy and our commitment to keep your personal data safe.
i-Centrum is a Swedish based company. i-Centrum delivers software and services to private and public businesses in Europe. i-Centrum´s head office is located in Göteborg and is subject to European privacy legislation, including the General Data Protection Regulation (GDPR).
The Data Protection Officer (DPO) are supervising all privacy decisions made at i-Centrum. Our privacy statement is available on all i-Centrum sites.
1. Personal Data – Whose data does i-Centrum process?
At i-Centrum, we process personal data about job seekers and contact persons that are direct customers or indirect customers through our partners. In addition we process personal data about persons representing potential Customers (leads and prospects) that approach us via our webpages or any other communication channel.
We also process data on behalf of our Customers of which the Customer controls. Our statement in these regards is to be found in the data processor section.
In this Privacy Statement data subjects may also be referred to as persons or you.
2. When does the Privacy Statement apply, and how do we use it?
This Privacy Statement applies to all business processes within i-centrum ab and to all i-Centrum websites, domains, mobile solutions, cloud services and communities as well as i-centrum branded websites. Service specific appendices will be found in the Terms of Service, data processing agreements or equivalent information for the specific service in question.
The Privacy Statement provides information about data processing carried out by i-Centrum when i-Centrum determines the purpose and means of the processing (i-Centrum act as data controller). It also provides information on data processing i-Centrum do on behalf of our Customers (i-Centrum as Data processor and Customer as data controller).
Example of personal data is, an email address, street address or phone number etc. Processing your personal data is necessary for us to serve our Customers. Please do not use i-Centrum sites or our services if you do not agree with how we process personal data according to this Privacy Statement.
3. Why we process your personal data
Customer contacts and software users
To manage our Customer relations in general and to meet our Customer commitments, i-Centrum needs information about you in your role as Customer contact person or user of a service we provide. The purposes of processing this personal data are:
- Improve and develop the overall user experience of our products, services and i-Centrum sites
- Provide you content and further details on a webinar or event you signed up for.
- Inform about products and services that you have purchased from us.
- Perform direct sales activities in cases where legitimate and mutual interest is established.
- Reply to a ‘web form” you have completed on one of our i-Centrum websites.
- Perform Services according with agreements made with you or Customers
- Rerspond to all incoming requests (customer support, emails, chats, or phone calls).
- Process orders, invoicing, payments and other financial follow-up. The contract may be with i-Centrum directly or with a i-Centrum partner.
- Support users of our products and services
- Inform you about any disruptions to our services.
- Conduct surveys about your opinion on our products and services.
- Store profiles of interest in order to promote relevant products and services
- Process a job application.
Collecting personal data as leads
i-Centrum collects and process personal data about Leads for marketing purposes. The legal grounds for such processing is mainly your consent that always will be stored and documented in our systems.
Collecting personal data as customers, partners and suppliers
i-Centrum collects and process personal data about customers to fulfill our obligations related agreements and contracts with our customers, partners and suppliers. the legal grounds for such processing is contract.
Collecting personal data as jobseekers
i-Centrum collect and process personal data in order to evaluate you as a potential i-Centrum employee. The legal grounds for such processing is your consent.
4. For how long do we store your personal data?
We store your personal data for as long as necessary for the stated purpose, while also considering our need to answer your queries or resolve possible problems.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner.
5. Your personal data and how we collect it
i-Centrum collects personal data directly from you or other persons linked to our Customer. If the company you work for purchases i-Centrum products or services directly from us, or via an i-Centrum partner company, we may collect information about you from the partner company.
We will use this data to connect with you if we need any thing from you or if we have a newsletter or to tell you about other products or services we might have and see fit you and your business in one way or another.
Any information we collect will be securely stored and never sold to a 3rd party company.
We may also collect information about you from other sources. These sources may be third-party data suppliers, public sources or third-party social networks.
Tools to automatically collect data
At i-Centrum, we use different digital tracking technologies from third party supplier. They collect information about your movements on i-Centrum sites.
If you would like to know more about cookies and how they work, please visit www.allaboutcookies.org.
LinkedIn Insight Tag
The LinkedIn Insight Tag collects metadata such as IP address information, timestamp, and events (e.g. page views). All data is encrypted. The LinkedIn browser cookie is stored in your browser until a you delete the cookie or the cookie expires (there’s a rolling six-month expiration from the last time the your browser loaded the Insight Tag). You have full control to block or delete cookies.
To read more about LinkedIn Insight Tag: https://www.linkedin.com/help/linkedin/answer/65521/the-linkedin-insight-tag-frequently-asked-questions
Google cookies and technologies
Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on a website. The information is depersonalized and is displayed as numbers, meaning it cannot be traced back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our websites, and strive to give you more of the things you enjoy reading and watching.
Google Analytics Remarketing: Places cookies on your computer which means that after you leave our website, Google can show you advertisements about i-Centrum that you might be interested in, based on your previous behaviour on our website. This information is not personally identifiable.
Google AdWords: By using Google AdWords code, we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget. This information is not personally identifiable.
Google Adwords Remarketing: Places cookies on your computer which means that after you leave our website Google can show you advertisements about Visma that you might be interested in, based on your previous behaviour on our website. This information is not personally identifiable.
You can prevent the information generated by the Google cookie about your use of our Sites from being collected and processed by Google in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser. This Add-on is available at http://tools.google.com/dlpage/gaoptout.
Facebook pixel tag places cookies on your computer which can send an alert back to Facebook telling Facebook that you have checked out the website. We then assume that you have an interest for i-Centrum and the content on this site. When visiting Facebook, you will then be exposed to information or ads with similar content. Please use your privacy settings on Facebook to limit exposure to marketing of this kind.
6. What type of personal data is collected?
We collect basic contact information about you and your company, like firstname, lastname phone number, title and email address.
We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, documents, and emails.
We collect IP-address from our websites and actions taken on the site
We collect other personal data contained in your profile that you have freely given away on third party social networks such as facebook and LinkedIn etc.
If you apply for a job at i-Centrum, we collect the data we need to professionally handle your application.
Unique user information such as login ID
As a data controller, i-Centrum does not collect or process sensitive personal data about you.
7. For how long time do we store your data
We store personal data for as long as we find it necessary to fulfill our obligations to answer and resolve any query linked to the “3. Why we process your personal data”
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. We will delete your personal data in a secure manner when it is no longer required. we will delete it in a secure manner.
8. Your rights
You always have the right to opt-out of receiving marketing communications from i-Centrum, you can do in the relevant marketing communication from us.
If you are unhappy with the way in which your personal data has been processed, you may, in the first instance, contact email@example.com
9. How we keep your personal data secure
i-Centrum will always strive to prevent unauthorized access or abnormal processing of personal data.
10. How to contact us
Your opinion is important to us. If you have any comments or questions, please let us know by emailing us at firstname.lastname@example.org.