Gain an understanding of what you customer thinks of you through customer surveys. By giving a customer the opportunity to voice their opinions after contacting you, you gain control of an customer perceived strengths and weaknesses allowing you to improve your level of service moving forward. We customize surveys after your needs and compile the results visually through dashboards. It is up to you to decide when the survey needs to be sent, to who, and how often.
- Automatic sendout of surveys
- Customised framwork for sendouts according to your specifications
- Design of own survey or link to external service for surveys
- Compiling results into easy to read dashboards
Exporting results to excel